FAQ

It displays the temperature of your drink in real time with a built-in LED screen. Simply touch the cap to see the temperature displayed.

🔥 Until 12 p.m. for hot drinks

❄️ Until 24h for cold drinks

With guaranteed anti-condensation effect.

Our bottles are in stainless steel, BPA-free, durable and with a non-slip coating.

Yes, personalization is free! You can engrave a name, a message, a mantra, or an inspirational quote.

• Sizes: 500 ml And 750 ml
• Colors: red, black, yellow, blue, turquoise, pink, green, gray, white...

Once your order has been shipped, you will receive an email with a tracking link to track your package in real time.

All orders are processed within 24 to 48 business hours, excluding weekends and holidays.

We deliver to several countries, without geographical restrictions.

Delivery costs and delivery times vary depending on your location.

Delivery is free for purchases over €49.

2 to 10 working days

Once your order has shipped, you will receive an email with a tracking link.

Delivery times may vary slightly depending on periods of high demand (Christmas, sales, etc.).

Yes, you can return your unused bottle to us within 14 days of receipt, unless it has been personalized.

Our products are guaranteed for 1 year against manufacturing defects. Contact our customer service and we will find a solution quickly.

We accept payments by credit card (Visa, Mastercard), Revolut, PayPal and other local methods depending on your country.

Yes! By choosing DrinkWell®, you are reducing plastic waste. To date, we have helped prevent more than 120 million disposable bottles.

Yes! For every bottle purchased, 1€ is donated to UNICEF to finance access to drinking water in vulnerable areas.

By email to info@drinkwell.fr - we will answer you quickly and with pleasure 😊

Write to us at info@drinkwell.fr by indicating your order number and a photo of the problem. We will respond quickly.