In view of the new regulations concerning the protection of personal data, introduced by Regulation (EU) 2016/679, which constitutes the basis of the legislation on the processing of personal data and their protection in the Member States of the European Union, and which is applicable from May 25, 2018, we wish to reaffirm our commitment to transparency and legality in the processing of the personal data that you entrust to us.
For this purpose, we inform you:
WHO ARE WE
Our credentials are as follows:
Drinkwell S.R.L
Email: info@drinkwell.fr
WHAT IS PERSONAL DATA?
“Personal data” means any unique individual information relating to an identified or identifiable natural person (“data subject”), including name, email address, telephone number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person.
Whenever we ask for your personal data, we will explain the purpose of the request, where your data will be stored, and who will have access to it. Of course, you have the right to access this data, and we will delete it at your request.
WHAT PERSONAL DATA WE COLLECT AND WHY
We collect personal data to effectively respond to your requests. You provide us with some of this data directly, for example, when you send us a message via the contact form, or indirectly, via your IP address. We do not use this data to identify you, but it is stored for security purposes. You can request its deletion.
Depending on your interactions with our site, we collect the following data:
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First and last name – to identify you;
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E-mail address – to be able to answer you;
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Phone number – to contact you if necessary;
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Subject of the message – to target your request;
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Message / OTHER DETAILS – information field where you can describe your question or project.
The data requested at the time of sending the message are used uniquely to contact you and respond to your request.
DATA TRANSMITTED INVOLUNTARILY DURING YOUR VISIT
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IP address – it is recorded during your visit, but is not used to identify you.
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Operating system, browser, browsing activity, and other information about your interaction with the Site, collected through cookies or similar technologies.
COOKIES
We only use cookies for statistical purposes, which you can disable via your browser. Statistical cookies help website owners understand how visitors interact with their website by collecting and reporting information anonymously.
The service provider we use to analyze site traffic is Google Analytics.
LEGAL BASIS FOR DATA PROCESSING
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For data provided voluntarily (surname, first name, telephone number, email): the legal basis is Article 6, paragraph 1, point b and c of Regulation (EU) 2016/679 — to respond to your request or conclude a contract.
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For the issuance of invoices, the data is also used to comply with our tax obligations.
For data collected automatically via cookies or similar technologies, the basis for processing is your consentBy accessing the site and clicking on “YES / I accept”, you give your consent.
PURPOSE OF COLLECTION AND USE OF YOUR DATA
You may refuse to provide us with certain information. However, if you refuse to provide us with information necessary to provide our services or communicate, you may not be able to access certain features or information (for example, placing an order).
First and last name – Why and how do we use them?
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To contact you: necessary to initiate contractual communication.
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To detect and prevent fraud: To prevent your data from being stolen, we may send you a verification email.
Information about the device used
We may collect data about your phone, laptop or tablet, as well as how you use our site, to improve security and user experience.